AiGTS - Jobs for Apprentices :: Grievance Procedure


Home > Businesses seeking apprentices > Grievance Procedure
Grievance Procedure
If you feel you would like to make formal complaint regarding your welfare, then there are a number of options available:- speak to your immediate Host supervisor contact/speak to your Training Adviser /Field Officer write to Director Training Services (DTS), Mr Brian Kerwood, PO Box289, Nth Sydney NSW 2059 detail the nature, time and date of offence enclose contact details sign the letter and mark both the envelope and letter as “Private & Confidential” Mr Kerwood will make contact within (7) days of receipt of letter. All matters contained in your correspondence will remain strictly confidential between DTS and you. Resolution will be a matter agreed to between relevant parties. If you believe the grievance or dispute has not been dealt with adequately by AiGTS, then you should contact the following department in the state where you are employed. New South Wales Apprentices and Trainees NSW Department of Education and Training - Apprenticeship and Traineeship NSW Apprenticeship and Traineeship Act Grievance and Dispute Resolution For all grievances and complaints that cannot be resolved through discussion and negotiation with AiGTS in the first instance, and/or the host, it is possible to elevate the dispute to NSW Department of Education and Training for final arbitration. Australian Capital Territory Apprentices and Trainees Australian Capital Territory Department of Education and Training Contact Attorney General’s Department – Human Rights Office 6207 0576 Queensland Apprentices and Trainees Queensland Department of Education and Training – Apprenticeship and Traineeship Grievance and Dispute Resolution For all grievances and complaints that cannot be resolved through discussion and negotiation with AiGTS in the first instance, and/or the host, it is possible to elevate the dispute to Queensland Department of Education and Training. Victorian Apprentices and Trainees Victorian Office and Training and Tertiary Education – Apprenticeship and Traineeship Grievance and Dispute Resolution For all grievances and complaints that cannot be resolved through discussion and negotiation with AiGTS in the first instance, and/or the host, it is possible to elevate the dispute to Victorian Office of Training and Tertiary Education. Tasmanian Apprentices and Trainees Tasmanian Office of Post-Compulsory Education and Training Grievance and Dispute Resolution For all grievances and complaints that cannot be resolved through discussion and negotiation with AiGTS in the first instance, and/or the host, it is possible to elevate the dispute to the Training Consultant at the Office of Post-Compulsory Education and Training. South Australian Apprentices and Trainees South Australian Office Department of Further Education, Employment, Science and Technology Grievance and Dispute Resolution For all grievances and complaints that cannot be resolved through discussion and negotiation with AiGTS in the first instance, and/or the host, it is possible to elevate the dispute to Traineeships and Apprenticeship Services (TAS) for final arbitration. Western Australian Apprentices and Trainees Grievance and Dispute Resolution For all grievances and complaints that cannot be resolved through discussion and negotiation with AiGTS in the first instance, and/or the host, it is possible to elevate the dispute to the Apprentice and Traineeship Support Network.