Privacy and Confidentiality Policy
Australian Industry Group Training Services Pty Ltd is the trustee of the Manufacturers Training Trust (AiGTS) that carries on the businesses of the group training company for apprentices and trainees and, registered training organisation, providing competence and management training services. As a wholly owned subsidiary of The Australian Industry Group (Ai Group), AiGTS and its staff are bound by the National Privacy Principles under the Privacy Act (Private Sector Amendment) Act 2000. In addition, as a contractor to provide educational and training services from time to time for the Commonwealth Government, AiGTS is also required to comply with the Information Privacy Principles affecting government agencies and contractors. In all instances, both Ai Group and AiGTS are committed to protecting the privacy of individuals’ personal information under these Commonwealth laws and, where applicable, under State laws.
Ai Group and AiGTS have implemented a General Privacy Policy (in respect of both employees and third parties) that complies with both sets of privacy principles and, a summary of that general policy as it impacts on all third parties (including clients, suppliers, contractors and host employers of AiGTS) has been published as a Privacy Statement available from the Ai Group website, www.aigroup.asn.au, receptionists in every office, or from a Field Officer, Manager or Director of AiGTS.
The Privacy Statement sets out the purposes of collection and disclosure of personal information, the manner in which we store it, allow access to it and secure it. A Chief Privacy Officer has been appointed to handle complaints or concerns about our handling of personal information. In addition, concerns may be directed to the Office of the Privacy Commissioner— the Act enables recovery of compensation where your privacy has been infringed through failure to observe the policy or the principles in an acceptable and appropriate way.
Apprentices and trainees employed by AiGTS are covered by the same principles set out in the General Privacy Policy. However, under the terms of their traineeships and apprenticeships and as a requirement for competency training and qualifications, your personal details are necessarily included in information provided to those agencies and organisations (including host companies) relating to your training agreements. Where that personal information must be transferred off-shore in order to meet payroll or other commitments, your consent will be expressly sought. The same applies to sensitive and health information that may necessarily be disclosed to us or otherwise collected by us relevant to your apprenticeship/traineeship.
You can be assured that we take our legal responsibilities and obligations seriously and that any personal information that you have disclosed to us, either by your employment or by contact with us, will be handled in accordance with the National Privacy Principles, the Information Privacy Principles (where applicable) and as set out in our General Privacy Policy and Statement. If any personal information recorded in our databases that you consider should be updated or reviewed, please contact our office or your Training Adviser/Field Officer who can assist you in updating, adding or removing details as necessary.
Complaints and Enquiries of a General Nature:
Ai Group Chief Privacy Officer
Phone: (03) 9867 0111
Fax: (03) 9867 0199
Address: 20 Queens Road, Melbourne 3004
If you are not satisfied that your privacy issue has been adequately handled by us, you may refer the matter to:
Office of The Privacy Commissioner
Tel: 1300 363 992
State Privacy Office Websites
